Regulations

of the “OLYMP 3” Recovery and Recreational Center in Kołobrzeg

Dear Guest,
We would be very grateful for your observance of these Regulations designed to ensure safety and piece for you and other guests.

§1

1. The rooms in our Hotel are rented on a charging-day basis. A charging day starts at 02.00 p.m. CHECK-OUT TIME till 10.00 a.m..
2. If the Guests have not specified the duration of their stay while renting a room, it shall be deemed that the room has been rented for one night.
3. Please notify the reception desk if you wish to extend your stay no later than by . 9.00 a.m. on the day when the room rental period expires. The Hotel shall try to extend the Guest’s stay as long as there are any free rooms available.
4. If you stay or leave your things in the room after the expiry of the charging day, your stay will be treated as extended. A computer program at the reception desk will charge you with a fee equivalent to one-half charging day for a hotel room as per full price till 02.00 p.m. and equivalent to full charging day after 02.00 p.m.
5. We reserve the right to claim payment "in advance" from first-time guests and from one-night guests.

§2

1. Quiet hours apply from 10.00 p.m. till 6.00 a.m.
2. The behavior of the Guests and persons serviced by our Center should not disturb other Guest’s peaceful stay. Our Center may forthwith refuse further provision of services to anyone who violates the above rule.

§3

1. Visitors may stay within the premises of our Center and in the rooms from 8.00 a.m. to 10.00 p.m. after prior notification of the reception desk and upon presentation of the identity card.
2. Visitors' stay in a room after 10.00 p.m. shall be deemed as the Guest’s permission to check-in such visitors against payment. Charge will be collected according to the prices for extra-bed available at the reception desk.
3. The Guest may not transfer the room to third parties even if the period for which the Guest paid has not expired.

§4

1. The Center’s liability for loss of or damage to valuables or objects of scientific or artistic value shall be limited if such things have not been deposited at the reception desk.
2. The parking lot near our Center is not attended. Our Center shall not be held liable for damage to or loss of the car or other vehicle at the Guest’s possession.

§5

For fire safety reasons, it is strictly forbidden to use immersion heaters, electrical irons or similar devices not provided as room equipment. The above prohibition does not apply to TV and computer chargers and power units.

§6

Smoking is strictly prohibited except in designated smoking areas. Nonobservance of the above prohibition may result in a fine.
We do not accept pets.

§7

1. Each time when leaving the room, the Guest should make sure if the door and windows are closed and leave the key at the reception desk. The reception room issues a key on the basis of the stay card.
2. If the Guest looses the key to the room, the Guest will be charged with the costs connected with lock replacement.
3. If the Guest looses the key or leaves the door or window open, out Center shall be released from any liability for the things left in the room.
4. The Guest shall bear financial liability for all damages or destruction of fittings and technical equipment of our Center caused by the Guest or his/her visitors.

§8

Personal belongings left by the departing Guest in his/her room shall be sent to the address indicated by the Guest. If the Guest does not provide us with such data, things left shall be stored fro 3 months and thereafter shall be distributed for charity or public use purposes.

§9

1. In case of any breach of the provisions contained in these Regulations, our Center shall be entitled to refuse the provision of services to such breaching party. Such party shall be obliged to observe forthwith our demands , make all payments for the services rendered so far, pay for the damages and leave our Center.
2. We may refuse to accommodate a Guest who during his/her previous stay had seriously violated the Regulations causing damage to the Hotel’s or other guests’ property or injury to other Guests, our staff members or other persons present in our Center or who had otherwise disturbed the peaceful stay of other guests or our Center’s functioning.

§10

Our staff members are doing their best to satisfy our Guests. In case of any reservations regarding the quality of services, we kindly request our Guests to report them forthwith at the reception desk.


Information

about personal data

  1. The Administrator of the Guest’s personal data is Firma Budowlano-Instalacyjna „Mat-Mad” A. Matejak, R. Madera Spółka Jawna, carrying out economic activity at the address ul. Okopowa 10c/1 78-100 Kołobrzeg, NIP 671-020-22-36 hereinafter referred to as the ”Facility”.
  2. The Guest’s personal data is processed on the basis of an agreement made between the Guest and the Facility for providing hotel services. The purpose of personal data processing is to provide hotel services or similar services which are provided by the Facility at the Guest’s request. Furthermore, the Guest’s personal data may be processed by CCTV used at the Facility. The purpose of using CCTV is protection of the Guest and other persons staying on the premises of the Facility or in its neighbourhood.
  3. In the case the Guest supplied personal data on stay preferences or services provided, the Facility may process this personal data to improve the quality of services provided by the Facility, or ensure the Guest’s comfort, or provide additional services to the Guest. It also applies to processing the sensitive data. The legal basis of the processing of personal data for that purpose is legitimate interest of the Facility (Art. 6 section 1, letter f RODO). The Facility has made an assessment of the influence of the proceedings carried out for that purpose on the Guest’s privacy. This assessment resulted in the Facility’s conclusion that the processing of personal data under legitimate interest does not unduly interfere with the Guest’s privacy, since such manner of processing the Guest’s personal data is supposed to lead to an improvement in the quality of services provided by the Hotel, which is to bring benefits to the Guest in the form of a better understanding of the Guest’s needs. Hence, the Guest’s interests and privacy are not violated.
  4. The Guest’s personal data may also be processed for measuring the Guest’s satisfaction with the services provided by the Facility. The legal basis of the processing of personal data for that purpose is legitimate interest of the Facility (Art. 6 section 1, letter f RODO). The Facility has made an assessment of the influence of the proceedings carried out for that purpose on the Guest’s privacy. This assessment resulted in the Facility’s conclusion that the processing of personal data under legitimate interest does not unduly interfere with the Guest’s privacy, since such manner of processing the Guest’s personal data is supposed to lead to an improvement in the quality of services provided by the Facility, which is to bring benefits to the Guest in the form of a better understanding of the Guest’s needs. Hence, the Guest’s interests and privacy are not violated.
  5. The Facility informs that providing personal data to the extent necessary to identify the Guest is both a contractual and a statutory requirement (in documenting the sale to the Guest with a VAT invoice). Failure to provide personal data prevents the execution of the agreement with the Facility; it also prevents the issuing of a VAT invoice.
  6. The Facility informs that any Guest has the right to access his or her personal data and correct, and update it. Any Guest also has the right to transfer the data, object to the processing, limit the processing, as well as delete personal data, if there are legal grounds for it.
  7. The Facility informs that the Guest’s personal data will be kept throughout the period the hotel service is provided to the Guest; the data will also be kept until the expiry of limitation period for potential claims, including tax and civil claims. Personal data processed by CCTV will be kept for the period of 14 days.
  8. The Facility informs that the Guest’s personal data may be disclosed to the following categories of recipients:
    1. Law offices which co-operate with the Facility,
    2. Insurance companies which co-operate with the Facility,
    3. IT companies and companies that ensure support and management of IT infrastructure of the Facility,
    4. Courier and mail companies,
    5. Travel agencies.
  9. The Facility informs that there is a right to lodge a complaint with the supervisory authority that supervises the manner of personal data processing.
  10. In the case of booking accommodation in the Facility via a travel agency or a booking portal, the categories of the Guest’s personal data transferred to the Facility by these entities may include, in particular, first name and last name, date of stay, e-mail address, Guest’s phone number. The information about the specific source from which the Facility obtained the personal data is available at the Reception Desk.