Information

about personal data

  1. The Administrator of the Guest’s personal data is Firma Budowlano-Instalacyjna „Mat-Mad” A. Matejak, R. Madera Spółka Jawna, carrying out economic activity at the address ul. Okopowa 10c/1 78-100 Kołobrzeg, NIP 671-020-22-36 hereinafter referred to as the ”Facility”.
  2. The Guest’s personal data is processed on the basis of an agreement made between the Guest and the Facility for providing hotel services. The purpose of personal data processing is to provide hotel services or similar services which are provided by the Facility at the Guest’s request. Furthermore, the Guest’s personal data may be processed by CCTV used at the Facility. The purpose of using CCTV is protection of the Guest and other persons staying on the premises of the Facility or in its neighbourhood.
  3. In the case the Guest supplied personal data on stay preferences or services provided, the Facility may process this personal data to improve the quality of services provided by the Facility, or ensure the Guest’s comfort, or provide additional services to the Guest. It also applies to processing the sensitive data. The legal basis of the processing of personal data for that purpose is legitimate interest of the Facility (Art. 6 section 1, letter f RODO). The Facility has made an assessment of the influence of the proceedings carried out for that purpose on the Guest’s privacy. This assessment resulted in the Facility’s conclusion that the processing of personal data under legitimate interest does not unduly interfere with the Guest’s privacy, since such manner of processing the Guest’s personal data is supposed to lead to an improvement in the quality of services provided by the Hotel, which is to bring benefits to the Guest in the form of a better understanding of the Guest’s needs. Hence, the Guest’s interests and privacy are not violated.
  4. The Guest’s personal data may also be processed for measuring the Guest’s satisfaction with the services provided by the Facility. The legal basis of the processing of personal data for that purpose is legitimate interest of the Facility (Art. 6 section 1, letter f RODO). The Facility has made an assessment of the influence of the proceedings carried out for that purpose on the Guest’s privacy. This assessment resulted in the Facility’s conclusion that the processing of personal data under legitimate interest does not unduly interfere with the Guest’s privacy, since such manner of processing the Guest’s personal data is supposed to lead to an improvement in the quality of services provided by the Facility, which is to bring benefits to the Guest in the form of a better understanding of the Guest’s needs. Hence, the Guest’s interests and privacy are not violated.
  5. The Facility informs that providing personal data to the extent necessary to identify the Guest is both a contractual and a statutory requirement (in documenting the sale to the Guest with a VAT invoice). Failure to provide personal data prevents the execution of the agreement with the Facility; it also prevents the issuing of a VAT invoice.
  6. The Facility informs that any Guest has the right to access his or her personal data and correct, and update it. Any Guest also has the right to transfer the data, object to the processing, limit the processing, as well as delete personal data, if there are legal grounds for it.
  7. The Facility informs that the Guest’s personal data will be kept throughout the period the hotel service is provided to the Guest; the data will also be kept until the expiry of limitation period for potential claims, including tax and civil claims. Personal data processed by CCTV will be kept for the period of 14 days.
  8. The Facility informs that the Guest’s personal data may be disclosed to the following categories of recipients:
    1. Law offices which co-operate with the Facility,
    2. Insurance companies which co-operate with the Facility,
    3. IT companies and companies that ensure support and management of IT infrastructure of the Facility,
    4. Courier and mail companies,
    5. Travel agencies.
  9. The Facility informs that there is a right to lodge a complaint with the supervisory authority that supervises the manner of personal data processing.
  10. In the case of booking accommodation in the Facility via a travel agency or a booking portal, the categories of the Guest’s personal data transferred to the Facility by these entities may include, in particular, first name and last name, date of stay, e-mail address, Guest’s phone number. The information about the specific source from which the Facility obtained the personal data is available at the Reception Desk.